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The chain's leader says maintaining human hospitality outweighs adopting the latest drive-thru technology.
Published Oct 5, 2026, 3:18 PM EDT | LehighValleyLive
A beloved, family-owned fast-food chicken chain says it will not adopt a major new drive-thru trend. The chain’s leader said preserving human hospitality for customers is more valuable than jumping on the latest technology.
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