GlobalNews411

Comprehensive reporting, aggregated for speed.

allentown

Macy's 'Ask Macy's' chatbot built on Google Gemini is drawing younger shoppers

The 'Ask Macy's' chatbot generates personalized product recommendations, styling ideas and related-item suggestions from plain-language searches.

Published Sep 16, 2026, 5:00 AM EDT | LehighValleyLive

Artificial intelligence is reshaping retail, offering companies new ways to engage shoppers and drive sales.