Nurses Say AI and Surveillance Tech Harm Jobs and Patient Care
Kaiser Permanente nurses told The Markup that AI tools and surveillance systems are pushing them to prioritize speed over compassion, worsening working conditions and care quality.
The Markup reports that nurses at Kaiser Permanente say artificial intelligence and workplace surveillance technologies are making their jobs harder and degrading patient care by prioritizing speed and productivity over compassion. Nurses contend these systems increase stress, limit time at the bedside, and can undermine clinical judgment.