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VA says ChatEHR answered 53,000+ questions, speeding staff care

ChatEHR helps VA staff navigate the Federal electronic health record system, answering more than 53,000 questions from about 8,000 users since April and freeing up time for direct patient care.

Published Aug 14, 2026, 7:42 PM EDT | LehighValleyLive

The Department of Veterans Affairs says an AI chatbot it set up to help staff navigate its electronic health system is freeing up more time for direct patient care.