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Walmart vows not to use personalized pricing as FTC weighs disclosure policy

Walmart pledges not to use customer data to set different prices as the Federal Trade Commission weighs a disclosure policy on the practice.

Published Sep 28, 2026, 5:19 PM EDT | WFMZZ

Walmart has pledged not to engage in personalized pricing—charging different prices for the same groceries, rides or rooms based on customers' personal data—while the Federal Trade Commission weighs a disclosure policy. The practice of tailoring prices has drawn scrutiny from regulators and lawmakers and has prompted responses from major retailers.