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Woman’s rant over insurance red tape after insurer questions 5-year-old claim

As she approached her 65th birthday, Lisa Westheimer got a letter from her insurer questioning a claim from five years earlier — prompting an outspoken rant about insurance red tape.

Published Jun 14, 2026, 9:30 AM EDT | LehighValleyLive

Lisa Westheimer couldn’t wait for her 65th birthday.